The Value of Hyphen Customer Support
At Hyphen Solutions, we center our entire business around you, the customer, so we want to ensure that you get the most out of our integrated solutions. In fact, we built our customer success team with the primary goal of ensuring customers achieve their desired outcomes through interactions with Hyphen Solutions and its family of products. Our team is regularly available through several contact channels to answer any questions that members of your firm may have.
Our support team is available by phone Monday through Friday, from 7 a.m. to 7 p.m. (CST), at 877-508-2547 and via email at Hyphen Support.
If you’re interested in additional SupplyPro training, you can register online for a phone call training class, typically offered twice a month. This is instructor-led training, right over the phone.
Want in-office support? For an affordable fee, Hyphen Solutions will fly a professional BuildPro instructor to your office to give you and your team personalized training. We also offer BuildPro and SupplyPro certification exams available for any users. Being certified means you have superior knowledge of the operation of BuildPro or SupplyPro and that you perform at maximum efficiency.
Hyphen Solutions provides more than 60,000 home builders, installers, and manufacturers with industry-leading supply chain scheduling, procurement, and collaboration software solutions. Hyphen’s software-as-a-service applications deliver greater operational control, better communications, and increased productivity for both home builders and their building partners who use their applications. The Hyphen Network services more than 450 builder divisions, which loaded more than 270,000 new homes onto the system in 2018. The current network published more than 27 million home builder purchase orders last year totaling more than $35 billion.